What Information We Hold and Why
When you create an account, we collect your name, contact details, and the credentials you set for login. Every deposit and withdrawal action — whether you use JazzCash, Easypaisa, or Raast — generates a transaction record tied to your account wallet. We hold this to process
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payments, resolve disputes, and meet the verification requirements that apply in eligible regions. We also collect device identifiers and session data each time you access the platform from a mobile browser or a saved shortcut on your phone. This helps us maintain account continuity across devices,
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so a session you start on your phone carries over correctly if you switch to a browser on another device. We do not sell your personal data to third parties for their own marketing purposes. Payment data linked to JazzCash, Easypaisa, and Raast transactions is stored
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only for as long as operational and legal retention obligations require. If you contact our support channel, the content of that conversation is logged against your account for quality and resolution purposes. You can ask us what we hold at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.